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FAQ For Patient
 
I have an urgent medical problem. Is it advisable to use this service?
Is eHealthopinion a paid service?
How long will it take to receive my opinion?
Who are the experts?
Who can view my case profile?
What is the system requirement for me?
If I forget my password, what can I do?
I have an urgent medical problem. Is it advisable to use this service?
 

No. This service is not recommended in any urgent medical problem. You must see your doctor in person or must visit your nearest hospital / medical facility in case of an urgent need.

   

Is eHealthopinion a paid service?

 

eHealthopinion does not charge any fees from patient for using its services. However the doctor to whom you are referring your case can charge you. You will get the information about charges from doctor profile.

   
How long will it take to receive my opinion?
 

It usually takes two to three business days. You will be notified by e-mail when your opinion is available. If you do not receive your opinion in 3 days please communicate us on support@ehealthopinion.com.

   
Who are the experts?
 

eHealthopinion is the platform to connect patient and doctor. EHealthopinion does not hire any doctor. Just like in conventional way you decide your doctor on his reputation. The same way you can do in eHealthopinion. The profiles of doctors / hospitals are available for your reference, you can decide by yourself.

The basic version for doctor or hospital is free of cost. If you prefer your doctor or hospital in our panel you can request us to include them. Please send complete detail of your preference, we will communicate with them.

   
Who can view my case profile?
You control access to your case profile and you provide access privileges to doctors who are registered with us. At any point of time you can revise your decision and cancel the access rights from doctor. The send receive log will provide complete information to whom you have provided access rights along with date and time stamp.

What is the system requirement for me?

  Processor: Pentium III and higher (minimum)
Internet connection: any type
Internet browser: Internet Explorer, Netscape and Mozilla Firefox.
If I forget my password, what can I do?
From the login page, click on forgot password link. The system will ask you for the email address you used when you registered. You will receive an email with user name and password.
 
 
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